J.M.porium is committed to respecting your privacy. The information collected and stored by J.M.porium includes your name, address, phone number, and email address. While your credit card information is collected at the time of purchase, only the last four digits are stored through Squarespace. Credit card information is processed, stored and secured through stripe.com. J.M.porium collects personal information through a secure server. As a result, you can be confident that none of your personal information will be seen by anyone outside of J.M.porium and stripe.com.
We are sure you will be satisfied with your Felt Kit, however if you are not pleased, let us know and we will be happy to address your concerns. We check every Felt Kit before it is shipped to you. Only unused items, within 15 days of the date your item was delivered can be returned for store credit. If 15 days or more have passed since your purchase, we cannot offer you store credit. Return shipping is the responsibility of the buyer unless it is a defective item. Please contact us to set up a return.
Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs in the event of a store credit return.